the COLLECTION GUIDE
Get familiar with the process, timeline, customizations and printing options.
Get familiar with the process, timeline, customizations and printing options.
HOW TO ORDER
1. BROWSE COLLECTIONS
Once you have an overall aesthetic in mind, decide which collection style will coordinate with your wedding day.
2. DETERMINE QUANTITY
Determine how many pieces you need. Keep in mind that save the dates + invitation suites are per household; day-of items are per individual attending — we always include a few extras for you as keepsakes. If you decide to add digital guest address printing to your order, please make sure that you have all of your addresses organized in our spreadsheet (which can be found here).
3. PRINTING METHOD + PAPER COLOR
The next step is to decide which printing method(s) and paper color(s) you're looking for. We offer flat printing (digital), foil stamping and letterpress. The different printing methods are explained below.
After you click 'customize', you will be prompted to fill out a form that outlines all of the details needed to design your wedding paper goods. You can choose to either enter the desired wording there, or you can email the wording at a later date to firstname.lastname@example.org.
We also offer add-ons such as envelope address printing, custom illustrations, deckle edges and invitation suite assembly. These are a great way to make your suite even more special, while taking a little extra work off your plate. Click here to view these options.
5. CHECK OUT
During check out, you will have the option to either —
(a) pay for your paper goods in full (non-refundable; a good idea if you're looking to fully check this item off of your to-do list)
(b) put down a non-refundable 50% deposit; this option is ideal if you're looking to spread out when funds are due during your wedding planning. The remaining balance is due before the approved paper goods are sent to print. If you choose to go with this option, please use the discount code DEPOSIT at checkout.
6. DESIGN, PRODUCTION + SHIPPING
You will receive an initial proof of your paper goods within seven business days of placing your order. Your order includes 1 complimentary round of revisions. Additional revisions are $50.00 / hour. Once you are happy with how your design looks, we will email you a print approval form that shows an image of each piece and details the quantity, size, paper and print method. After you review, approve and pay your remaining balance, we send everything off to print!
Your finished paper goods will be carefully packaged and shipped to you. Please note that assembly is not included in our collection suites. Your suite will be packaged in separate pieces — envelopes, invitations, etc. Assembly can be added on here.
*Changes made after pieces are approved incur a $75.00 fee. We will also need to send you a new print approval form for you to sign.
FLAT PRINTING (DIGITAL) — $
Flat printing is the most budget-friendly printing option. Your design will be digitally printed on the paper, leaving a smooth and flat image. Flat printing is available on our single-ply paper stock. Please note that digital ink will not show up against dark papers or envelopes.
LETTERPRESS — $$
Letterpress printing is a type of relief printing. A custom plate of your design is inked up and pressed into the paper, leaving a beautiful impression of your design that you can feel. Letterpress is available on our double-ply paper stock.
FOIL — $$/$$S
Foil stamping is similar to letterpress printing, but instead of ink, foil is used to print your design. Foil stamping is available on both our single-ply ($$) and double-ply ($$$) paper stocks.
FLAT PRINTING (DIGITAL) — For flat printing you can choose as many ink colors as you'd like.
LETTERPRESS — For letterpress, the pricing includes 1 ink color, so choose your favorite! If you'd like more than 1 ink color, please contact us for special pricing.
FOIL — For foil stamping, the pricing includes 1 foil color. If you'd like more than 1 foil color, please contact us for special pricing.
Our house paper is available in natural and brilliant white, as well as grey. It is a heavy, luxurious 100% cotton paper that has the feel of fabric and the look of hand made art paper. *Specialty paper available upon request.
To give you an idea of relative thickness, double-ply is about as thick as a penny (single-ply is half of that).
Flat printing: 118# (single-ply)
Letterpress: 236# (double-ply)
Foil: 118# (single-ply) or 236# (double-ply)
TIMING IS EVERYTHING
Your save the dates + invitations will arrive in your mailbox six to eight weeks after your order is placed. Please allow an additional two weeks of production time for letterpress and foil stamping.
Rush orders are available for those of you whose weddings are coming up sooner than the timeline listed. If you're worried about being short on time, shoot us an email.
International clients should account for an extra week of shipping time.
A FEW COMMON QUESTIONS
Will my save the dates or invitation suite come assembled?
No — assembly is not included with your order. We do offer this as an add-on item here.
How many stamps will I need per envelope?
It is best to check with your local post office before mailing. They will be able to weigh your envelope to ensure you are using the correct amount of postage.
Can I customize the number of pieces that I order?
The collection is currently limited to quantities of 50 — 200 to streamline the pricing and production process. Please contact us if you require a smaller or larger quantity.
Remember to count addresses rather than individuals, since mailed pieces are typically sent to households. You may want to add 15-20 extra invitations to accommodate any last minute additions and keepsakes that you'd like to save or have photographed.
Do you offer rush orders?
Rush orders are taken on a case-by-case basis. Please contact us if you think you're getting short on time.
Color Disclaimer —
We cannot guarantee that the color you see on your screen will perfectly match the final printed color. We do our best to represent colors digitally, but due to a variety of computer monitor settings, the colors shown on your screen may vary slightly. If you are looking to confirm an exact color before production, it's best to order a sample ahead of time.
All orders ship USPS Priority Mail. A shipping deposit will be calculated when placing your order. If your shipping balance exceeds the deposit, the final amount will be included in a separate invoice. You will receive a tracking number once your package(s) ships. For international orders, a tax / tariff may be added to your final invoice.
Refunds & exchanges —
Due to the customized nature of your order, we do not offer refunds or exchanges. Orders with spelling, spacing, address, or other such mistakes that were present on the proofs approved by the client are not our responsibility. Clients may request a reprint, but we have sole discretion to approve or deny the request. If the reprint request is approved, the full cost of the reprint and a setup fee ($100) will be covered by the client. If the pieces that the client received do not match the approved proof, we will reprint all affected items free of charge.
We pack each order with great care to make sure that your wedding paper goods are delivered in perfect condition. However, we cannot accept full responsibility if your items are damaged in the mail. Once we release the package to a third-party mail carrier, we also relinquish liability for the shipping and handling of the package. We are unable to refund money on a purchase that is lost, damaged, etc. in transit to the client. Please make sure to input the correct shipping address.
If you decide to cancel your order before final proof approval, you forfeit your 50% initial deposit. If you cancel your order after your final proof is approved, we retain the right to keep the full amount paid. If any errors are discovered after final approval, it will be necessary to charge you for a reprint (if requested). Orders cancelled after I have begun the printing/production process will not be refunded.